What is DeKalb MD?
DeKalb MD is Fort Payne’s first direct primary care practice, a pattern of family healthcare that is immediate, thorough, comprehensive, specific, easily affordable, and very personal.

Is concierge medicine the same as direct primary care?
The terms are often used interchangeably and essentially refer to the same thing. Direct primary care is a healthcare model focused on putting the patient first. That means treating them when they need it, never rushing patients through appointments, and being proactive with healthcare treatment plans. The doctor-patient relationship is just as the name suggests – direct. Direct primary care clinics don’t accept insurance, rather they choose to work directly with the patient, providing wholesale labs and prescription prices along the way.

What sets DeKalb MD apart from other practices?
We have removed the bureaucracy and red tape. In refusing to recognize any interference with the sanctity of the patient/physician relationship, we have returned family practice medicine to its root values of clinical excellence for and compassionate knowledge of every patient. In every aspect of family healthcare, and custom healthcare, we promise accessibility, convenience, and affordability.

Will I benefit from DeKalb MD if I don’t require frequent medical attention?
Of course. We might argue that everyone benefits from a service tailored directly to them. That’s why we offer custom healthcare. Our practice is devoted to the maintenance of your good health, to the enhancements of your daily experience that only physical well-being can bring.

Does DeKalb MD accept health insurance?
No, no.

Perhaps the most critical distinction in our model of care centers on a direct, personal relationship between you and your doctor. That directness carries over to our business model as well. While the tender mercies of an insurance company might apply to the fixing of a damaged fender on your automobile, we see no reason for any insurer to have a voice about either the quality or the cost of your family’s healthcare.

We forgo insurance payments in order to save our patients from the arbitrary, intrusive decisions that inevitably follow with third-party payers. Furthermore, this direct fee-for-services arrangement frees us from the typical contractual agreements that prevent physicians from offering wholesale prices on laboratory tests, imaging, and medications.

As a patient of DeKalb MD, will I still need health insurance?
Yes, because we are not insurance. We recommend (but don't require) that our patients continue to carry both a major medical plan and a health savings account (HSA) or Medical Cost Sharing Program (Liberty Direct of Medi-Share) to ensure financial help should hospitalization or referral to a specialist be necessary. We’re happy to refer you to insurance representatives who can help customize an insurance plan to your specific needs.

Can you help me find affordable insurance for my family or my business?
Absolutely, we can put you in contact with industry leaders in health insurance who build custom plans that remove much of the waste and inefficiency from a typical, bloated policy. We’ve been able to save families nearly $1,000/month and many businesses up to 50% while providing a higher level of care.

If I have Medicare, can I still join DeKalb MD?
Yes. You need only sign a one-time waiver declaring that neither you nor your doctor will directly bill Medicare for our services. Medicare will still cover any laboratory testing, imaging, medications, or hospitalizations prescribed by our offices.

What happens if I need to go to the hospital or see a specialist?
In providing superb care with unprecedented sorts of access, we seek to prevent or reduce hospitalizations and specialty referrals. In instances where those types of care are required, we will certainly continue to treat you during your hospital stay or work closely with any specialist. In some cases, depending on the level of care and the sorts of expertise required, we may rely on those specialized caregivers to manage your treatment.

Can children become members of DeKalb MD?
Yes. We are happy to accept the children (birth to 20 years of age) of our enrolled clients. At this time, we are not able to provide routine vaccinations for young children, but we will happily work with you to arrange these.

Can I contact my physician after hours? And how?
By all means, yes! Because illness and injury do not respect regular office hours, you may call your physician any day, at any hour. We invite you to arrange for home visits, schedules permitting. If you prefer, you may also use our secure patient portal to access your medical record and then e-mail your physician. It’s how we do custom healthcare.

What if I need medical attention while I’m away from home?
Naturally we provide such care – yet another freedom we enjoy together as a result of independence from the restrictions of third-party payment. Because we know you well, we can streamline your care when you’re sick away from home. Many illnesses can be diagnosed and treated with a simple conversation by phone, email, text or webcam. We’ll locate the nearest pharmacy and order the medications most appropriate for your circumstances.

Are my medical records ever shared with insurance carriers or pharmaceutical companies?
We maintain scrupulous standards of privacy. We are never obligated to provide any third party with a copy of your records, unless you specifically ask that we do so.

How will I know if the doctors of DeKalb MD are right for me?
Schedule a free, unconditional visit to discuss your healthcare needs. It’s the only reasonable way to begin what, we trust, will be a long, productive, healthy relationship.